Last Updated: August 27, 2026
At OvenLabs, protecting your sensitive business intelligence is our highest priority. We understand that our platform Faina and our Consulting Services handle critical operational assets, including CAPEX budget spreadsheets, Primavera P6/MS Project construction schedules, risk registers, and volatile financial portfolio valuations. We are committed to maintaining the highest security and confidentiality standards in the industry.
This Privacy Policy explains how we collect, use, store, and secure your personal and corporate information when you interact with us.
1. Information We Collect
- Account Registration Data:
Basic contact details (name, corporate email, job title, company name, phone number, and billing address) collected when you create a platform account or request a proposal.
- Modeling and Project Data:
Proprietary business inputs uploaded to Faina or shared with our consultants (e.g., Excel files, CSV budgets, schedule structures, operational risk lists, and correlation parameters).
- Technical and Usage Metadata:
IP addresses, essential browser cookies, system logs, and platform usage metrics necessary to maintain application performance, monitor safety, and prevent system misuse.
2. How We Use and Process Information
OvenLabs processes your information on the following legal bases and for the specified purposes:
- Simulation Execution:
We process your uploaded project files through our Monte Carlo engine solely to generate your requested analytical views, S-curves, Tornado diagrams, and probability reports.
- Continuous Improvement & Model Flywheel:
To keep Faina at the cutting edge, we extract abstract modeling logics and generalized mathematical configurations (e.g., identifying optimal statistical distributions for hydroelectric construction risks). This process is fully anonymized, aggregated, and decoupled from any actual project values or client identifying info. No raw client data or proprietary figures are ever shared with or visible to other platform users.
- Account and Support Communications:
We use your email to provide billing notices, technical support alerts, simulation reports, and community updates. We do not engage in cold email spamming.
3. Security and “Total Certainty” Guarantees
- Enterprise-Grade Encryption:
All data transferred between your web browser and our servers is secured using robust cryptographic protocols (SSL/TLS) in transit. All user databases and project files are encrypted at rest on our secure cloud architecture.
- Environment Isolation:
To prevent unauthorized access, customer files and simulations in Faina are logically isolated.
- Mandatory Non-Disclosure Agreements (NDAs):
For all strategic consulting engagements (such as banking risk validation or CAPEX modeling in mining), OvenLabs enforces and supports the execution of a comprehensive bilateral Non-Disclosure Agreement (NDA) before any proprietary files or databases are shared.
4. Third-Party Subprocessors
OvenLabs does not sell, lease, or trade your corporate or personal data to marketing third parties. We utilize highly vetted third-party subprocessors to deliver our global SaaS and remote consulting services:
- Secure cloud infrastructure and database hosting providers.
- PCI-DSS compliant payment processing gateways.
- Internal collaboration platforms utilized under strict access control (GitLab, Discord).
5. Your Data Rights (Access, Portability, and Deletion)
You retain full control over your personal and business data.
- You may view, edit, download, or permanently delete your uploaded project data from Faina at any time through your dashboard.
- Upon account closure or the completion of a consulting contract, you may request the complete, permanent deletion of all your stored project files from our cloud servers.
To exercise these rights or request data portability, please contact us at info@ovenlabs.net.